How do I get a consultation?
Consultations are easy. Simply schedule an appointment by requesting a day and time via our contact area at the end of every webpage, send us an email (pramahtampa@gmail.com) or just give us a phone call at 813-284-0954 Then complete the medical history form and consents. If you have any problems with accessing you patient portal we are available during office hours to help.
Do I have to live in the state of Florida to get care?
No. Our providers are licensed in several states and see many clients virtually.
Do you offer telehealth visits?
Yes. We can see you for your initial consultation or follow-up via telehealth.
Do you do home visits?
Yes. We provide in home services for an additional fee. Please call us about additional fees.
Do you offer weekend appointments?
Our office is open Monday – Friday 8:30am – 5:00pm. We also offer Saturday appointments upon patient request.
Do I need to come in early to register as a new patient?
Yes; however, all important information will be available to fill out via your patient portal prior to arrival. We will simply verify that information entered through the patient portal is accurate with you upon arrival.
Do you see and treat patients with COVID-19?
Yes. We have special procedures in place for treating patients with active or latent infection. We also offer in home care for active COVID-19 positive patients or recently infected.
How do I access my patient portal?
Upon registration a link will be sent to the e-mail provided for you to activate your account. If you cannot access this link or need to reset your password just give us a call and we can help you regain access to your account in seconds!
How do I refill my medication?
Refilling your medication is easy. You have several options: send a text message in your patient portal directly to your provider, complete a medication refill request form, send us an email or give us a call. Always remember is you need more supplies, just let us know.
How long does it take to get medication from the compounding pharmacy?
- Every pharmacy is different but in general most pharmacies prepare and ship you medication directly to you or to the office within 2-5 business days. The busiest times that may extend the fulfillment from 10-14 business days.
- Delayed shipping times occur with impending weather and holidays. It is best around these time to order earlier than normal
My medication was shipped cold and overnight but it arrive with a warm ice pack. Is it still good?
Yes. Your medication is still good. The primary reason for shipping medication cold is to prevent extreme fluctuations in temperature during transportation. Many is not all medication are stable at room temperature for 24-48 hrs. Once the medication arrives, promptly place the items in the fridge.
Do you offer any discounts?
Throughout the year we offer several discounts; refer a friend, military, local community, Christ the King families and congregant. We also honor Brilliant Distinctions, Neocutis, and Merz Virtual Xperience, and Alle rewards programs. Please give us a call for further pricing details.
How do I order products?
We offer cosmeceutical products in our office for immediate purchase as well as free shipping – Jan Marini, Alastin, Neo-Cutis and Skin Better Science.
Most other products come via a prescription from one of our providers and requires an initial consultation which can be virtual or in office.
Then many of our prescriptions can either be picked up in our office or shipped directly to you.
Do you offer auto shipping for prescription medication?
No. Our providers want to know how you are doing prior to renewing your prescription. This can be done via a simple phone call or short telehealth visit. Many of our clients can order a 3 month supply of many products and avoid the need for auto-shipping.
What do I need to do before my procedure?
Preparation for each service may vary. Please give us a call or e-mail us for more information about how to prepare for your upcoming procedure.
Will my procedure be painful?
Many procedures are painless, only a few procedures have minor discomfort. Your provider will discuss in detail the procedure you will be having. In addition, there are several treatments to help control pain such as vibrational devices, topical numbing creams, injectable numbing agents such as lidocaine and inhaled nitrous oxide in the form of Pronox
What do I do if I have more questions?
For further questions there are a few ways to get in touch with us! You can always call the office at 813-284-0954. You can send us an email at pramahtampa@gmail.com We’ll get back to you as soon as we can!